Merimen e-WMS, Workshop Management System

Merimen e-WMS is a Workshop Management System that is designed to help motor repairers and workshops to manage and operate their business more efficient and effectively. It is a business tool that aids in managing the workflow, workforce, track repair processes, budgets, costs and plan repair schedules according to jobs received. By better managing the workflow thus help to reduce cost as time and effort is greatly reduced making room for additional work to be done contributing to more profit.

  Benefits

• With e-Board monitoring, workshop staff and managers are able to track the statuses of all jobs.
• Workshop managers and staff are able to monitor claims status via ‘Claims Tracking’ that is a link between Merimen Online Motor Solutions claims and e-WMS.
• Insurers are able to monitor repair progress ‘Repair tracking’.
• Combined with the e-SMS facility, workshops and repairers are able to provide updated statuses or interactive services to their customers via e-WMS.
• e-WMS records all customers service and repair details therefore provides history and information of customers, existing or new by accessing to CRM (customer history) to create a vehicle enquiry.
• Provides fast and easy access to search for a work-in-progress (WIP) on a repair progress – the availability of information at your finger-tips when the customers call for the repair status.
• Workshops can present to their customers the record of their car’s service and repair by presenting their car’s report card as part of their efficient service.